India’s Labour Laws - AI and Automation

Why India’s Labour Laws Must Evolve for the Future of Work

Artificial Intelligence (AI) and automation are transforming the global workforce, and India is no exception. From IT-enabled services and financial institutions to manufacturing and logistics, technology is reshaping employment structures, creating new opportunities while displacing traditional roles. This shift has sparked urgent calls for labour law reforms in India to strike a balance between innovation, productivity, and worker protection.

Background: India’s Technological Transition

• IT & BPO Sector: AI-powered chatbots and process automation are reducing reliance on human customer support.
• Manufacturing: Robotics and Industry 4.0 practices are replacing repetitive tasks on assembly lines.
• Logistics & Retail: Automated warehouses, drones, and AI-driven supply chain management are redefining labour needs.
• Gig Economy: Algorithmic management by platforms (ride-hailing, delivery services) mirrors AI-driven labour allocation and performance monitoring.

While automation enhances efficiency, it also poses risks of job displacement, widening skill gaps, and erosion of traditional labour protections.

Current Labour Law Framework

India’s consolidated four labour codes (wage, social security, industrial relations, and occupational safety) are designed around traditional employer-employee relationships. However, they struggle to address:

• AI-driven gig work where human supervision is replaced by algorithms.
• Worker classification issues (employees vs. independent contractors).
• Rights around workplace surveillance, data privacy, and algorithmic bias.
• Continuous skilling and reskilling needs for displaced workers.

Key Areas Needing Reform

1. Worker Classification in the AI Era

Labour codes must expand definitions of “employee” and “worker” to include those managed through AI-driven platforms or human-machine collaboration environments.

2. Right to Social Security for Displaced Workers

A framework for transition funds or automation displacement insurance should be created to protect workers affected by large-scale automation.

3. Algorithmic Accountability

• Workers should have the right to transparency in algorithmic decision-making (pay cuts, deactivation, performance ratings).
• Limits should be placed on workplace surveillance through the use of AI monitoring tools.

4. Skill Development and Lifelong Learning

Labour reforms must integrate mandatory employer contributions to skill reskilling funds, ensuring displaced workers are reabsorbed into emerging roles.

5. Collective Bargaining in the Digital Workplace

Traditional trade unions must be empowered to represent gig and AI-managed workers, ensuring a voice in algorithmic governance.

International Lessons

• European Union (EU): Proposing laws to regulate algorithmic management in gig work.
• Singapore: Mandating retraining programs for workers displaced by automation.
• UK: Courts recognising algorithm-managed workers as entitled to employment rights (Uber case, 2021).

India can adapt these models while keeping in mind its vast informal sector and reliance on low-skilled labour.

Balancing Growth with Protection

For India, AI and automation are both a challenge and an opportunity:

• Challenge: Millions in low-skilled roles risk displacement, deepening unemployment.
• Opportunity: With proper reskilling and reforms, India can create a globally competitive workforce that thrives in AI-driven industries.

The key lies in progressive labour policies that protect vulnerable workers while encouraging innovation.

Conclusion

AI and automation are reshaping India’s world of work faster than labour laws can adapt. To avoid deepening inequalities, India needs labour law reforms that recognise new forms of work, ensure algorithmic fairness, provide social security safety nets, and prioritise reskilling.

Such reforms would not only protect India’s workers but also position the country as a global leader in managing the transition to the future of work.

A New Model for Transparency and Worker Welfare.

In a landmark move, the Government of Uttar Pradesh has announced the creation of the UP Outsource Service Corporation Ltd., aimed at improving transparency, accountability, and welfare for outsourced employees across the state. This initiative seeks to address long-standing challenges faced by contractual and outsourced staff regarding job security, timely payments, and access to statutory benefits such as the provident fund (PF) and the employee state insurance (ESI).

Why Outsourced Workers Need Reform

Outsourced workers form a significant part of India’s workforce, particularly in government departments, public sector undertakings, and private establishments. They are typically employed through contractors, often facing:

• Delayed or irregular payments of wages
• Denial of statutory benefits like EPF, ESI, and maternity leave
• Lack of social security provisions, including accident or death compensation
• No grievance redressal mechanisms to address exploitation

In Uttar Pradesh, which employs thousands of outsourced workers in essential services, the absence of safeguards has long been criticised by trade unions and labour rights activists.

Key Features of the UP Outsource Service Corporation

1. Centralised Oversight:

The corporation will act as the nodal body for managing outsourced employment contracts across government departments and certain public services.

2. Transparency in Recruitment:

Outsourced staff will be recruited and placed through the corporation, thereby reducing reliance on third-party contractors and minimising the risk of corruption or favouritism.

3. Guaranteed Benefits:

• EPF and ESI coverage for all eligible workers
• Maternity leave benefits for women employees
• Funeral assistance in case of employee death
• Skill development and training programs to enhance employability

4. Timely Wage Payments:

Workers are promised monthly wages ranging between ₹16,000 and ₹20,000, paid directly into their bank accounts to prevent delays or deductions.

5. Social Security Measures:

In addition to statutory benefits, the corporation will provide welfare schemes and emergency financial support.

Government’s Objectives

The UP government has positioned this initiative as a win-win for both workers and employers:

• For Workers: Provides dignity, regularity of pay, and social security, reducing exploitation in outsourced contracts.
• For Employers (Departments): Ensures compliance with labour laws and reduces the administrative burden of managing outsourced staff.
• For the State: Enhances Uttar Pradesh’s image as a labour-friendly state, potentially attracting investment by demonstrating a commitment to fair employment practices.

Reactions from Stakeholders

• Worker Unions: Many trade unions have cautiously welcomed the move, while demanding clarity on implementation and coverage across sectors.
• Private Contractors: Some contracting agencies fear the reform will shrink their role and business model, as the state takes direct control of outsourced labour.
• Policy Experts: Labour law experts have described this as a progressive experiment, but warn that the corporation must remain efficient and corruption-free to achieve its objectives.

Legal and Policy Implications

1. Labour Law Compliance:

By ensuring EPF, ESI, and other statutory benefits, the corporation aligns with India’s Code on Social Security, 2020, and addresses chronic gaps in outsourced employment.

2. Reduced Litigation:

Workers often approach labour courts for delayed wages or denied benefits. The corporation could reduce such disputes by ensuring timely compliance.

3. Precedent for Other States:

If successful, the model may inspire other states to establish similar corporations to regulate outsourced workforces.

Challenges Ahead

While the initiative is ambitious, several challenges remain:

• Ensuring universal coverage of all outsourced workers, including those in remote areas
• Preventing bureaucratic delays in approvals and payments
• Balancing cost implications for government departments that may need to allocate higher budgets for worker benefits

Setting up an effective grievance redressal system to handle worker complaints promptly

The Road Ahead

The UP Outsource Service Corporation represents an innovative attempt to bring dignity and fairness to outsourced employment, a sector often plagued with informality and exploitation. If implemented effectively, it could redefine how contractual labour is managed in India, bridging the gap between labour welfare and administrative efficiency.

Labour Rights and State Authority.

Chhattisgarh Terminates NHM Employees for Strike Participation - A Test Case for Labour Rights and State Authority.

The Chhattisgarh government recently terminated the services of 25 employees under the National Health Mission (NHM) for continuing an indefinite strike despite repeated notices to return to work. The move, justified by the administration under the “no work, no pay” policy, has stirred debate around labour rights, essential services, and the limits of collective bargaining in India’s public healthcare sector.

Background of the Dispute

• The NHM employees in Chhattisgarh, including contractual health workers and support staff, went on strike pressing demands for better pay scales, regularisation of services, and improved working conditions.
• The government partially accepted some of the demands but ordered employees to return to duty, citing the essential nature of healthcare services.
• When several employees continued to defy the order, 25 staff members were terminated, with the government warning of further action against non-compliance.

Legal Framework Involved

1. Essential Services Maintenance Act (ESMA):

Healthcare is treated as an essential service, where strikes can be restricted to ensure the uninterrupted delivery of public services.

2. No Work, No Pay Principle:

Recognised in Indian labour jurisprudence, this principle allows employers (including the state) to withhold wages if employees abstain from work without authorisation.

3. Contractual Employment Issues:

Most NHM staff are employed on a contractual basis. Unlike permanent government employees, they lack strong protections under service rules, making them more vulnerable to termination.

Government’s Justification

The Chhattisgarh government defended its decision on three primary grounds:

• Continuity of Essential Services: Public health facilities cannot afford disruptions, especially in rural areas where NHM staff form the backbone of service delivery.
• Partial Acceptance of Demands: Officials argued that, since some demands had already been met, continued strike action was unjustified.
• Administrative Discipline: Allowing prolonged defiance would set a precedent for other contractual or essential service employees.

Concerns Raised by Workers and Unions

Trade unions and employee associations have strongly criticised the government’s action:

• Suppression of Collective Bargaining: Termination, rather than dialogue, signals a punitive approach to legitimate worker grievances.
• Job Insecurity: Contractual workers already face precarious conditions; termination without due process deepens insecurity.
• Workers’ Rights vs. Public Interest: While ensuring healthcare delivery is crucial, workers argue that their long-standing demands for fair wages and regularisation cannot be ignored indefinitely.

Broader Implications for Labour and Employment Law

1. Strikes in Essential Services: The case underscores the tension between workers’ right to protest and the state’s duty to maintain uninterrupted essential services.

2. Need for a Balanced Framework: Labour law reforms must balance workers’ rights to collective action with citizens’ rights to essential services.

3. Contractualisation Debate: The heavy reliance on contractual workers in critical sectors like healthcare raises questions about job security and fair labour standards.

The Road Ahead

For Chhattisgarh and other states, this episode offers critical lessons:

• Dialogue Mechanisms: Establishing structured negotiation platforms between the government and contractual workers could help prevent such confrontations.
• Policy Reforms: Long-term reforms must address issues of regularisation, fair pay, and job security for NHM staff.
• Judicial Intervention: The terminated employees may approach labour courts or high courts, potentially setting legal precedents on the treatment of contractual staff in essential services.

Labor Law - Gujarat Achieves 100% Boiler Safety Inspections.

A Milestone in Industrial Safety and Labour Welfare.

In August 2025, the Government of Gujarat announced that it had completed 100% inspection of all registered boilers and economizers in the state under the Boiler Act, 2025. This achievement, covering nearly 24,000 boilers and 675 economizers, underscores the state’s commitment to industrial safety, worker welfare, and effective regulatory oversight. Notably, Gujarat has reported zero boiler-related fatalities over the last three years, setting a benchmark for industrial states across India.

What Are Boilers and Why Do They Matter?

Boilers are integral to industries such as textiles, chemicals, pharmaceuticals, and food processing. They generate steam or heat for manufacturing processes. However, boilers are also high-risk equipment, prone to accidents if not properly maintained, inspected, or operated. Boiler explosions can cause catastrophic damage to life, property, and the environment—making rigorous inspections a legal necessity.

The Boiler Act, 1923 (as amended and modernized into the Boiler Act, 2025) mandates periodic inspections, certification, and adherence to safety standards. Gujarat’s full compliance demonstrates both administrative efficiency and a proactive approach to industrial safety.

Key Highlights of Gujarat’s Achievement

1. 100% Coverage:

Every registered boiler and economizer in the state has been inspected within the prescribed timelines.

2. Digital Monitoring:

The government used technology-driven platforms to track inspection schedules, compliance records, and renewals, minimizing administrative delays.

3. Zero Fatalities:

Gujarat reported no boiler-related deaths in the last three years, a remarkable achievement in a state with a high density of industrial operations.

4. Capacity Building:

Regular training of boiler inspectors and technical staff helped improve the quality of inspections and reduce the risks of oversight.

5. Industry Collaboration:

The initiative was implemented in partnership with industrial associations, ensuring awareness and compliance among factory owners.

Government’s Rationale and Objectives

The Gujarat government highlighted three main objectives behind prioritizing boiler safety:

• Worker Protection: Ensuring the health and safety of lakhs of workers employed in industries dependent on boiler operations.

• Ease of Doing Business: Streamlined, digital-first inspections reduce delays and make compliance easier for industries.

• Sustainable Industrial Growth: By preventing accidents, the state fosters an environment of trust and stability, attracting further investments.

Impact on Labour and Employment Law

1. Strengthened Workplace Safety Norms:

The achievement aligns with India’s Occupational Safety, Health, and Working Conditions Code, 2020, which emphasizes preventive safety measures.

2. Reduced Employer Liability:

Employers who comply with boiler regulations face fewer risks of prosecution under the Factories Act or tort law for negligence.

3. Model for Other States:

Gujarat’s success could push other industrial states like Maharashtra, Tamil Nadu, and Karnataka to adopt similar digital-first, compliance-focused frameworks.

Concerns and Critical Perspectives

While the announcement is widely celebrated, labour experts raise some cautionary points:

• Inspection Quality vs. Quantity: Completing 100% inspections is commendable, but ensuring the depth and rigor of each inspection is equally important.

• Unregistered Units: Some small-scale units may still be operating boilers without registration, which remains a blind spot.

• Worker Awareness: Safety is not just about compliance by employers but also about training workers in handling boilers and reporting early warning signs.

The Road Ahead

To sustain its achievement, Gujarat will need to:

• •Continue annual inspections without backlog.
• Enhance predictive safety systems using AI and IoT for real-time monitoring of boilers.
• Expand worker training programs in safety and emergency preparedness.
• Conduct surprise inspections to discourage non-compliance in smaller factories.

Rajasthan’s Labour Law Reform

Night Shifts for Women and Flexible Work Hours in Factories.

Rajasthan has taken a bold step in labour law reform by introducing the Factories (Rajasthan Amendment) Bill, 2025, which permits women to work night shifts and allows flexible working hours across industrial units. The move, while projected as progressive and business-friendly, has sparked debate among policymakers, employers, and worker representatives about its implications for gender equality, safety, and labour rights.

Key Features of the Amendment

1. Night Shifts for Women

• Women employees in factories can now work between 7 PM and 6 AM, provided they give their written consent.

• Employers must ensure safe transportation, adequate security measures, and sanitary facilities for women working late hours.

• The law makes it mandatory for factories to provide a safe workplace free of sexual harassment, linking the reform to compliance with the POSH Act, 2013.

2. Flexible Working Hours

• The daily working limit has been raised from 9 hours to 12 hours, subject to the weekly cap of 48 hours.

• Overtime beyond these limits requires double wages.

• Employers can redistribute shifts, allowing longer workdays on some days and shorter ones on others, thereby introducing a degree of flexi-time in factory operations.

3. Paid Holidays and Leave

• The amendment provides for paid holidays in line with national standards and expands leave entitlements to support worker welfare.

Government’s Justification

The Rajasthan government has justified these reforms on multiple grounds:

1. Women’s Economic Empowerment: By allowing women to work night shifts, the government aims to open up opportunities in manufacturing, textiles, IT-enabled services, and export-driven industries.

2. Industrial Competitiveness: Flexible shifts and longer permissible workdays are seen as essential for aligning Rajasthan’s labour policies with global production models.

3. Investment Promotion: The reforms are expected to attract domestic and foreign investment, particularly in 24/7 production industries like garments, electronics, and pharmaceuticals.

Concerns Raised by Unions and Experts

Despite the progressive intent, trade unions and labour rights experts have flagged several concerns:

• Safety Risks: Even with legal safeguards, ensuring real-time safety for women working at night—especially in semi-urban and rural factory locations remains a challenge.

• Consent Pressure: Women workers may feel obliged to consent to night shifts due to job insecurity, undermining the spirit of voluntary choice.

• Health Implications: Long and irregular shifts may increase fatigue, stress, and long-term health issues for workers.

• Risk of Tokenism: Without parallel efforts to increase women’s participation in the workforce, such reforms may remain underutilised.

Comparative Context

• Other States: States like Tamil Nadu and Karnataka have already allowed women to work night shifts, especially in IT/ITES sectors, with strong safety requirements. Rajasthan’s move extends this facility to a wider range of factory-based industries.

• Central Labour Codes: The Occupational Safety, Health and Working Conditions Code, 2020, also allows women to work night shifts subject to safety conditions. Rajasthan’s amendment aligns state law with this central framework.

Legal and Policy Implications

1. POSH Act Compliance: Employers will need to strengthen Internal Committees (ICs) and grievance redressal mechanisms for women working late hours.

2. Infrastructure Investments: Businesses may face additional compliance costs in providing transport, surveillance, and other safeguards.

3. Gender Inclusion Push: If implemented well, the amendment could boost women’s participation in traditionally male-dominated manufacturing sectors, enhancing diversity.

The Road Ahead

Rajasthan’s reform is a double-edged sword. On the one hand, it has the potential to empower women economically and make industries more competitive. On the other hand, without strict enforcement and robust support systems, it risks creating unsafe and exploitative work conditions.

To make the amendment truly effective, the government and employers must:

• Ensure safe, reliable, and affordable transport for women employees.

• Establish gender-sensitive workplace infrastructure.

• Enforce transparent consent processes for night shifts.

• Run awareness campaigns to educate women about their rights.

Law related labor rights in India

Indian labor law is extensive and aims to protect workers' rights and ensure fair treatment. These laws are primarily under the Concurrent List of the Constitution, meaning both the central and state governments can enact legislation. Historically, many of these laws were enacted to address issues like exploitation, poor working conditions, and unequal pay.

Foundational Acts and Codes

The legal framework is based on several key acts and, more recently, four new labor codes that consolidate and simplify many of the existing laws.

Older Acts (many of which are being subsumed by new codes):

• Industrial Disputes Act, 1947: This act is crucial for regulating the relationship between employers and employees. It provides a mechanism for the investigation and settlement of industrial disputes through conciliation, arbitration, and adjudication. It also outlines the rules for strikes, lockouts, layoffs, and retrenchments.
• The Factories Act, 1948: This law focuses on the health, safety, and welfare of workers in factories. It sets standards for working hours (a maximum of 48 hours per week), cleanliness, ventilation, lighting, and a safe working environment. It also includes provisions for adequate breaks and weekly offs.
• Minimum Wages Act, 1948: This act empowers the government to fix minimum wage rates for employees in specific industries. The wages are determined based on factors like the cost of living and the nature of the work. This ensures that no worker is paid a wage below a certain threshold.
• Payment of Wages Act, 1936: This law ensures the timely payment of wages to employees and prevents unauthorized deductions from their salaries. It specifies the period within which wages must be paid (e.g., within the first seven days of the next month).
• Payment of Bonus Act, 1965: This act mandates the payment of a statutory bonus to eligible employees based on the profits or productivity of the company. The minimum bonus is set at 8.33% of the employee's salary.
• Employees' Compensation Act, 1923: This law provides for the payment of compensation to workers and their dependents in case of injuries, diseases, or death sustained during employment.
• Contract Labour (Regulation and Abolition) Act, 1970: This act regulates the employment of contract labor in certain establishments and provides for its abolition in specific circumstances to prevent exploitation. It also makes both the contractor and the principal employer responsible for the welfare of contract workers.
• Trade Unions Act, 1926: This act provides for the registration and regulation of trade unions. It gives workers the right to form and join unions to collectively bargain with employers for better wages and working conditions. Registered unions also receive certain legal protections and privileges.
• Maternity Benefit Act, 1961: This law provides maternity benefits to female employees, including paid leave (up to 26 weeks) and protection from dismissal during pregnancy.

New Labour Codes

In an effort to simplify and modernize the complex web of existing labor laws, the Indian government has introduced four new labor codes. These codes are designed to consolidate and replace a total of 29 existing laws, aiming for a more uniform and streamlined framework. While they have been enacted, their full implementation is still pending.

• Code on Wages, 2019: This code merges four laws, including the Minimum Wages Act and the Payment of Bonus Act. It aims to ensure a universal minimum wage and timely payment to all employees.
• Industrial Relations Code, 2020: This code consolidates the Industrial Disputes Act, Trade Unions Act, and the Industrial Employment (Standing Orders) Act. It focuses on simplifying the process for dispute resolution, making it easier for companies to hire and fire employees, and setting new rules for strikes.
• Code on Social Security, 2020: This code amalgamates nine social security laws, like the Employees' Provident Funds and the Maternity Benefit Act. Its goal is to provide social security benefits to a wider range of workers, including those in the gig economy and the unorganized sector.
• Occupational Safety, Health and Working Conditions Code, 2020: This code combines 13 laws related to workplace safety, health, and working conditions. It mandates that employers provide a safe work environment, adequate facilities, and proper working hours for all employees

Legal Compliance and Best Practices in India

Disciplinary Action and Termination: Legal Compliance and Best Practices in India

Handling disciplinary actions and termination of employment is one of the most sensitive aspects of Human Resource management. It requires not only careful consideration of organizational interests but also strict adherence to employment laws and principles of natural justice. Improper disciplinary action or termination can expose employers to legal disputes, reputational damage, and financial liabilities. In India, labour and employment laws provide a well-defined framework that governs how such actions must be carried out.

The primary legal framework governing termination and discipline is the Industrial Disputes Act, 1947 (ID Act), which applies to "workmen" as defined under the Act. Under this law, terminations can be categorized into dismissal for misconduct, retrenchment, or discharge. The Act mandates that any termination of a workman who has completed 240 days of continuous service requires compliance with the principles of natural justice, proper enquiry, notice, and retrenchment compensation where applicable. Failure to comply can result in orders for reinstatement with back wages or substantial compensation.

For employees outside the scope of the ID Act, such as managerial or supervisory staff, employment is governed primarily by the terms of the employment contract and applicable Shops and Establishments Acts (which vary by state). Termination clauses must be carefully drafted in the appointment letter or employment contract, specifying notice periods, severance pay, and grounds for termination. Courts in India, through various judgments, have emphasized that even in the case of contractual employees, arbitrary dismissal without due process can be challenged under civil law or constitutional provisions.

Disciplinary action must also comply with the Industrial Employment (Standing Orders) Act, 1946, wherever applicable. This Act requires that employers clearly define acts of misconduct and the corresponding disciplinary procedures. Misconduct such as absenteeism, insubordination, or workplace harassment must be handled through a domestic enquiry—a fair hearing where the employee is informed of the charges, allowed to present their defense, and the enquiry officer records findings objectively. The Supreme Court in Workmen of Firestone Tyre & Rubber Co. v. Firestone Tyre & Rubber Co. (1973 AIR 1227) held that adherence to proper enquiry procedures is essential, and lack of due process can render the dismissal invalid.

In cases of termination due to misconduct, such as theft, fraud, or harassment, it is also essential to comply with laws such as the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH). If the disciplinary action relates to sexual harassment, it must be routed through the Internal Committee (IC) and follow the procedures outlined in the POSH Act, including investigation, reporting, and fair hearing. Termination without following the POSH process in such cases can be declared illegal and discriminatory.

Additionally, retrenchment and layoffs require compliance with Sections 25F and 25N of the Industrial Disputes Act, 1947, including providing notice, offering compensation, and notifying labour authorities. The Payment of Gratuity Act, 1972, also mandates payment of gratuity for employees who have completed five years of continuous service, regardless of the reason for termination, unless dismissed for proven misconduct involving moral turpitude.

Courts in India have consistently ruled in favor of employees when procedural fairness is not followed. For example, in D.K. Yadav vs. J.M.A. Industries Ltd. (1993 AIR 412), the Supreme Court held that even in private employment, the principles of natural justice apply, and arbitrary dismissal without hearing is unconstitutional.

In conclusion, disciplinary action and termination must be carried out with legal compliance, fairness, and due process. HR professionals must ensure that every step—from issuing show-cause notices to conducting enquiries and serving termination letters—follows legal protocols and ethical standards. Training managers on disciplinary procedures, maintaining proper documentation, and seeking legal counsel in complex cases are crucial to minimizing legal risks while upholding organizational discipline.